EXTEND YOUR BUSINESS
Enable Your Business To Its Maximum Potential
We provide affordable,highly responsive IT Support and Web Design Services
for small and medium businesses, including but not limited to the repair or upgrade of your system,
software installation, OS installation or upgrade, peripheral setup, data recovery,backup solutions,
web services like website re-design,upgrade and hosting, CMS platforms management and administration (support for Joomla!, WordPress,Woocomerce,Prestashop etc),SEO improvement,
password recovery,internet and network security,child protection,etc.
Counting more than 15 years of experience, Epsilon Datum is the partner you can trust.
Our services include onsite or remote support,depending on the case.
Help Desk - User Support
The first responder to any kind of IT issue
is a helpdesk or user support team.
This is a group of individuals with a deep understanding and knowledge of your systems
and services, who can offer round-the-clock support to both clients and employees.
Support can come in the form of remote sessions, phone calls, or even on-site visits.
Sometimes there is more than one service
that needs to be supported.
Managed IT services are a type of service where a service provider handles many aspects of your infrastructure.
A managed service provider can handle nearly
every aspect of your IT infrastructure,
including but not limited to device management, network management, data storage, and even employee access.
This includes services like hosting websites,
management,design,update,backup and restore
of your website or eshop,email setup,security,
SEO impovement and optimization and more.
Every business has some sort of IT service that needs the proper support.
Technology can provide a multitude of benefits to your business,
but can also introduce a whole new host of issues.
Without IT support services, these issues can do severe damage,
and go unaddressed for long periods of time.
Having IT support available, be it a helpdesk or any other implementation,
will ensure your organization operates as efficiently.
Support services can tackle everything from infrastructure development to network security and should be a part of any modern organization.
Managed support services allow your employees to focus on maximizing business outcomes and significantly reduce IT service costs.
For many organizations, IT support services are cost-efficient, effective,
and absolutely worth it.